At Devttaru Ayurvedic Products, we are committed to delivering authentic Ayurvedic products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, our Refund & Return Policy outlined below will guide you through the process.

1. Eligibility for Returns

• Products must be returned in their original packaging, unused, and in the same condition as received.
• Returns must be initiated within 7 days of receiving the product.
• A valid proof of purchase (order confirmation or invoice) is required for all returns.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Personal care items such as oils, soaps, and creams if used.
• Customized or special-order products.
• Products damaged due to misuse, negligence, or improper handling.

3. Return Process

• To initiate a return, please contact our support team at devttaruofficial@gmail.com or call +91-8326283798 with your order details.
• Once your return request is approved, we will provide instructions for shipping the product back.
• Customers are responsible for return shipping costs, unless the return is due to our error (e.g., defective or incorrect product sent).

4. Refund Policy

• Refunds will be processed once the returned product is received and inspected by our team.
• If the return is approved, the refund will be credited via the original payment method within 7–14 business days.
• Shipping and handling charges are non-refundable, except in cases where the return is due to our error.

5. Exchange Policy

• Exchanges are offered only for defective or damaged products.
• In cases of exchanges and replacements, the exchanged/replaced product will be delivered within 7-15 business days.
• If you require an exchange for the same item, contact us at devttaruofficial@gmail.com.

6. Late or Missing Refunds

• If you do not receive a refund within the stated timeframe, first check with your bank or payment provider.
• If the issue persists, contact us at devttaruofficial@gmail.com for assistance.

7. Contact Us

For any questions regarding our Refund & Return Policy, please reach out to:

Devttaru Ayurvedic Products
Email: devttaruofficial@gmail.com
Phone: +91-8326283798
Address: DEVTTARU SANATAN VEDANTA ASSOCIATION 538, Siddharth Ngr, Biskohar, Itwa, Siddharthnagar- 272192, Uttar Pradesh